PROBLEM SOLVERS AROUND-THE-CLOCK
The functionality and durability of the equipment we supply and install is very important to us. And even more important is our customers’ trust. To be able to guarantee this, we have set up a 24-hour emergency service for our customers for ongoing system maintenance. Completely in line with our customers' expectations, even after the sale or after installation.
Our service department is at your side at all times, even after the handover of the systems. Due to our efficient logistics system and our long-standing relationships with upstream suppliers, we guarantee a fast and complete service. We are happy to accompany you with analyses for optimisation and maintenance on site. Flexible, fast and with specially trained service teams.
In the event of breakdowns and problems, we are available to our customers 24 hours a day, 7 days a week and are ready for immediate action. Customers who sign a service agreement with us are given an emergency telephone number where we can be reached.
In many cases we can also help you remotely. All you need to do is click on the "Start remote maintenance" button and download our Quick Support tool. Tell us the ID and password for the connection to your desktop.